ADULT SIGNATURE (21+) REQUIRED UPON DELIVERY!!!
- Freight calculations are estimated and include: freight and packaging within the continental US.
- Shipping and handling charges may vary and will be adjusted prior to shipping.
- We recommend insurance for all shipments, which is optional through UPS/FedEx.
- No purchase of alcoholic beverages will be made to any person under the age of 21. Delivery carrier will require proof of age and an adult signature.
- Products cannot be shipped to an APO, FPO or PO Boxes.
- HWC will arrange shipment on behalf of the buyer, to an address furnished by the buyer that will not subject the seller to any sort of legal actions.
- Some products might be weather sensitive. We strongly recommend and can arrange next day air freight for these items.
- Returned products may be subject to a 10% restocking fee and the cost of freight. No returns will be accepted without prior approval.
- UPS will make several attempts to deliver before returning to HWC. These returned products will be subject to a 10% restocking fee and the cost of freight.
- All shipping prices are estimated and are based on destination, the average size and weight (6lbs) of a typical 750 ml bottle. Larger bottles and items with special packaging will require additional shipping cost.
- Shipping days are Monday thru Friday. Most orders will be shipped as soon as they are verified; however, some orders will have delays due to availability.
- When ordering, please make sure that your billing address corresponds with the billing address your issuing credit card bank has on file for you. Orders will not be shipped until address and age verification can be obtained.
- Occasionally, some items are "Out of Stock" and will cause a few days delay; some items do not show backorder status on the web so we suggest that you call the store for availability before you submit your order.
- Prices are subject to change without notice. Any Price shown as ($0.00), please contact us for current price.
- We regret that shipping charges are not refundable.
- We do not recommend ground delivery for wines due to the potential for heat exposure. We cannot be responsible for damaged wines due to the selection of ground delivery. It is NOT our responsibility for wines after they leave our warehouse. We will hold wines at no additional charge until temperature condition are more suitable for shipping if requested.
Submitted orders does not guarantee shipment—all orders must be verified through our security feature, which ensures credit card information and identity are verified to be one and the same. Once verified, your order will be shipped.
Please be sure you have chosen your Ship To state correctly, as regulations in certain areas of the U.S. prohibit their residents from receiving shipments directly.
These states are limited to accessories and non-wine Gourmet Food Baskets only. HWC does not ship to these states due to current legal restrictions.
*** ADDITIONAL CHARGES: Please check carefully that address and zip codes are correct and complete (apt.#, Floor#, etc.) when placing an order. If an address must be adjusted after shipment a $14.00 incorrect address or incomplete information fee will be charged. If the recipient re-routes the shipment, a fee of $14.00 will be charged. The customer placing the order is the one held liable for the above fees. All these charges will be charged to the customer’s credit card and the customer will be notified by e-mail.
From HWC to Customers:
Some states do not allow retailers to ship alcohol over state lines. We can, however, ship many other products like gift baskets and gourmet foods to these states, and customers in these states can order gifts of wine for friends and family elsewhere.
State laws on alcohol shipping are complex and under constant review. We look forward to a day when all states are open to out-of-state retailers so we can offer our full assortment of products to ALL. So keep those letters and emails flowing to your state legislators and let’s make all of our goodies available to you, no matter where you live!
However, HWC is able to ship non-alcoholic items (gift baskets, gourmet food & chocolate, gift certificates and accessories) to all 50 states.
To learn more about wine shipping laws, please visit the following site for links to each state's Alcoholic Beverage Control agency: http://www.ncsla.org/states.htm
We also encourage you to visit our store: 302 W. Mission Avenue, Escondido, CA 92025 or call us TOLL FREE @ 1-888-HWC-1965 Hours: Mon: 12:00PM - 8:00PM, Tues/Wed: 10:00AM - 8:00PM
Thurs/Fri: 10:00AM - 9:00PM, Sat: 9:00AM - 9:00PM and Sun: 10:00AM - 4:00PM.