are absolutely NO returns on opened bottles.
package is received, you will have five
(5) business days to ship a returning (unopened) item.
you, the customer, should change your mind about an order already placed, but
not yet shipped, or would like to add or remove items to a preexisting order
before shipping, please call us toll free at 888.HWC.1965. If your order has
already shipped, and you still wish to cancel or change your order, please
refuse the package upon delivery. Since every package requires a signature from
someone twenty-one (21) years of age or older, you should have no concerns of
the delivery of a package you intend to refuse.
While we try our best to accommodate order
cancellations or change requests, the timing for such requests is critical.
Once our warehouse has begun packaging and shipping your order, it is not
possible to make any changes or stop the shipment.
Cancellation or change requests should be made as soon as possible after
placing your order by calling our Customer Service department during business
hours at 888-HWC-1965.
If we are not able to change or cancel an order because it is already in
process or shipped, recipients may refuse delivery if they no longer want the order.
Once the package arrives back at our warehouse, a refund can be requested, less
the original shipping and handling charges, and return shipping and handling
charges. In some cases, a restocking fee will apply with time sensitive items/orders